Admin Guide › Flow Builder › Process Tab › Node Config

Decision Node Configuration

When you select a Decision step, the right panel lets you define conditions and which steps to go to when the result is true or false.

Conditions

Condition rules — Add one or more rules. Each rule typically has:
- Field — A data path (e.g., from the data schema or a prior step).
- Operator — equals, not equals, contains, greater than, less than, is empty, is not empty, etc.
- Value — The value to compare against (optional for “is empty” / “is not empty”).
Match mode — Whether all conditions must be true (“every”) or any one (“any”) for the overall result to be true.

True target — The step to run when the conditions evaluate to true. Select from a dropdown of available steps (excluding Start and the current node).
False target — The step to run when the conditions evaluate to false.

The flow graph will show edges from the Decision node to the chosen true and false steps.

Admin Guide › Flow Builder › Process Tab › Node Config